Last updated: August 14, 2026
Refund Policy
AI Text Watermark Remover sells one-time credit packs and subscriptions that unlock Pro rewrite. This page explains how refunds are handled for those digital purchases.
1. Overview
Because credits power Pro rewrite (compute and third-party model costs), refunds are reviewed case by case. We aim to be fair when something goes wrong on our side. There is no in-app self-serve cancellation or refund option; all requests must be emailed to support.
2. What you can request a review for
We will review refund or credit-restoration requests when: - You were charged more than once for the same purchase due to a billing error. - The paid checkout completed but credits or subscription entitlements were not applied after a reasonable wait. - A confirmed platform outage prevented Pro rewrite jobs that you paid for. - Applicable consumer law in your region requires a remedy we must honor.
3. What is usually not refundable
We generally do not refund: - Credits already used for successful Pro rewrites. - Dissatisfaction with wording results alone (AI outputs vary by source text and model). - Change of mind after credits were delivered and usable. - Purchases made with incorrect plan or pack selection after entitlements were consumed. If a Pro rewrite failed for a technical reason on our side, we typically restore credits first rather than issue a cash refund.
4. Subscriptions
Subscriptions renew according to the plan you chose (monthly or annual). Cancel future renewals by emailing support@aitextwatermarkremover.com. - Cancellation stops future renewals; it does not automatically refund the current paid period. - Partial-period cash refunds are exceptional and reviewed case by case.
5. How to request a review
Email support@aitextwatermarkremover.com with: 1. The email on your AI Text Watermark Remover account 2. Approximate purchase time and amount 3. Payment reference (Stripe receipt / last4 if you have it) 4. A short description of the issue We usually respond within a few business days. Approved refunds are returned to the original payment method when possible.
6. Contact
Questions about this policy: support@aitextwatermarkremover.com.